USC Salkehatchie Student Grievance Policy Preface – The University of South Carolina is committed to a policy of treating all members of the University Community fairly in regard to their personal and professional concerns. In order to ensure that students know what to do when they need to resolve a problem, this procedure is provided.
Purpose – The primary objective of the student grievance procedure is to ensure that concerns are promptly dealt with and resolutions reached in a fair and just manner. It is essential that each student be given an adequate opportunity to bring complaints and problems to the attention of the University administration with the assurance that each will be given fair treatment.
Definition – A grievance is defined as dissatisfaction occurring when a student thinks that any condition affecting him/her is unjust, inequitable, or creates unnecessary hardship. Such grievances include, but are not limited to the following: mistreatment by any University employee; wrongful assessment or processing of fees, records, and registration errors; racial discrimination in student employment.
Initiating a Grievance – (a) The initial phase of the student grievance generally requires an oral discussion between the student and the person(s) alleged to have caused the grievance. (b) If the student considers the response to that discussion to be unsatisfactory and feels the grievance still exists, written notification of the grievance shall be delivered to the chairman of the Academic Affairs Committee. The Academic Affairs Committee facilitates better student – faculty communications on the Salkehatchie Campus by listening to student and faculty grievances. Hearings may be requested by students and faculty. A written report is submitted to the Dean recommending what action, if any, should be taken.